DiBest Spot is committed to building trust through transparency, security, and exceptional service:
Reputation and Credibility: We are a registered Cayman Islands-based platform, dedicated to connecting travelers, locals, and merchants with quality accommodations, services, and products.
Secure Transactions: All online payments are protected by industry-standard encryption and fraud prevention systems, ensuring your data and money are safe.
Verified Listings: We rigorously verify hosts, merchants, and service providers to ensure authenticity and reliability.
Supportive Customer Service: Our responsive support team is available to assist you with any concerns, ensuring a seamless experience.
Community-Driven: We thrive on user feedback and strive to maintain trust by listening to and acting on community needs.
With DiBest Spot, you can confidently explore unique opportunities while knowing your safety and satisfaction are our top priorities.
iBest Spot simplifies connections between users, whether you’re looking for accommodations, services, or unique products. Here's how it works:
For Travelers & Guests:
Browse verified property listings for unique, affordable, and comfortable stays.
Use filters to find options that suit your preferences.
Book securely and communicate directly with hosts through the platform.
For Hosts & Property Owners:
Create an account and list your property with detailed descriptions, photos, and pricing.
Get bookings from travelers and manage inquiries easily within your dashboard.
Earn income while showcasing your unique space to a global audience.
For Merchants & Service Providers:
Sign up to showcase your products or services in our marketplace.
Set up your store with ease and access tools for managing inventory, orders, and customer relationships.
Reach a wider Caribbean market and grow your business online.
Payment & Security:
All transactions are securely processed through our platform, ensuring protection for both buyers and sellers.
Support & Growth:
Access customer service, digital marketing, and SaaS tools to enhance your offerings.
Engage with a supportive community while building a trusted reputation.
DiBest Spot empowers individuals and businesses across the Caribbean by fostering connections and offering tools to succeed in the digital economy.
Canceling a transaction on DiBest Spot is simple and depends on the type of transaction:
For Property Bookings:
Go to your Account Dashboard and select the booking you want to cancel.
Click on Cancel Booking and confirm your choice.
Refunds and cancellation policies depend on the host's terms; check the booking details for specifics.
For Marketplace Orders:
Navigate to your Order History in the dashboard.
Find the order you wish to cancel and click Cancel Order if it is still within the allowed cancellation period.
Refunds will be processed as per the seller’s cancellation policy.
For Payments:
If a payment is still pending, visit the Transactions section of your account.
Select the payment and click Cancel Transaction.
For completed payments, contact the recipient directly or reach out to our support team to request a resolution.
Need Help?
If you encounter any issues, contact our Customer Support team for assistance. They are available 24/7 to guide you through the process.
Always check cancellation policies beforehand to understand any associated fees or conditions.
Transaction processing times on DiBest Spot depend on the type of transaction:
Instant Transactions:
Peer-to-peer transfers, payments for goods or services, and bookings are processed instantly once payment is confirmed.
Marketplace Orders:
Orders are immediately sent to the seller upon payment confirmation. Delivery times depend on the seller's shipping or fulfillment policies.
Withdrawals and Refunds:
Withdrawals to linked accounts typically process within 1–3 business days, depending on your bank.
Refunds follow the cancellation policies of hosts or merchants and may take 5–7 business days to appear in your account.
Customer Support Escalations:
In cases requiring manual review (e.g., disputes or verification), processing may take slightly longer, but we aim to resolve all issues promptly.
We prioritize fast, efficient processing to ensure smooth transactions for all users
The fees on DiBest Spot vary depending on the type of transaction and payment method used. Here’s a general breakdown:
Transaction Fees:
Peer-to-Peer Transfers: A minimal percentage fee or flat rate applies depending on the transaction amount and method.
Marketplace Purchases: Sellers may include a small service fee in the total cost. Buyers typically do not incur additional fees.
Booking Fees:
A service fee is applied to property bookings to cover platform and support costs. The exact amount is shown before checkout.
Payment Method Fees:
Credit/Debit Card Payments: Processing fees may apply depending on the card provider.
Bank Transfers: Fees vary based on your bank’s policies.
Digital Wallets: Some wallet providers charge transfer fees, which will be detailed at checkout.
Withdrawal Fees:
For transferring funds to your bank or wallet, a small withdrawal fee applies. This varies by region and payment method.
Cancellation or Refund Fees:
Cancellation or refund fees may apply based on the seller’s or host’s policies. These are clearly stated in the terms before completing the transaction.
We aim to keep fees transparent and competitive. All applicable fees are clearly displayed at checkout to ensure no surprises.
